rekingdom.com Privacy Statement

This privacy statement covers the site www.rekingdom.com. Because this Web site wants to demonstrate its commitment to our users’ privacy, it has agreed to disclose its information practices. These include:

1. What personally identifiable information rekingdom.com collects.

2. What personally identifiable information third parties collect through the rekingdom.com web site.

3. What organization collects the information.

4. How rekingdom.com uses the information.

5. With whom rekingdom.com may share user information.

6. What choices are available to users regarding collection, use and distribution of the information.

7. What types of security procedures are in place to protect the loss, misuse or alteration of information under rekingdom.com control.

8. How users can correct any inaccuracies in the information.

If users have questions or concerns regarding this statement, they should contact rekingdom.com by email.

Information Collection and Use

Information Collection

rekingdom.com is the sole owner of the information collected on the rekingdom.com Web site. rekingdom.com collects information from our users at several different points on our Web site.

Registration

In order to utilize value-added features of this Web site like listing a property, a user must first complete the registration form. During registration a user is required to give contact information (such as name, email address, and phone number). We use this information to contact the user about services on our site for which he has expressed interest. Furthermore, the unique identifiers (such as, email address and password) help us provide a more personalized experience on our site. We also collect mobile phone numbers from user in order to use in sending customized alerts to the user’s cell phone based on pre-specified choices. Note the mobile phone numbers are NOT exposed to other users. They are only used by our internal software.

Information Use

Profile

We store information that we collect through cookies, log files, and/or third parties to create a profile of our users.  A profile is stored information that we keep on individual users that detail their viewing preferences. Consequently, collected information is tied to the user’s personally identifiable information to provide offers and improve the content of the site for the user. This profile is used to tailor a user’s visit to our Web site and to direct pertinent marketing promotions to them. We do not share your profile with other third parties.

Cookies

A cookie is a piece of data stored on the user’s computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user’s hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.

By setting a session cookie on our site, users would not have to log in a password more than once, thereby saving time while on our site. If users reject the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. For example, the user will not be able to utilize any of the personalized features of the site. In addition, the user will also not be able to make use of “protected” resources on the site, such as listing a property. rekingdom.com uses persistent cookies only to store the following pieces of information: the last language used by the user so that it can be retained next time the user enters the site for the user’s own convenience, and the user’s email address if the user elects to allow storing it by checking the “Remember My Email” checkbox on the Web site’s login form. This latter statement also gives users the convenience of not having to enter their email address (which serves as the login name for rekingdom.com) each and every time they enter the site.

Some of our business partners use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies once we have given permission for them to set cookies for advertising.

Third Party Advertising

Some ads appearing on this Web site are delivered to users by third party ad servers of our Web advertising partners. Information about users’ visit to this site, such as number of times they have viewed an ad (but not email, or other personal information), is used to serve ads to users on this site.

This privacy statement covers the use of cookies by rekingdom.com only and does not cover the use of cookies by any advertisers.

Log Files

Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Communications from the Site

Special Offers and Updates

We send all new members a welcoming email to confirm the success of the registration and to provide the new member with basic information on using the site and getting support. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the Choice and Opt-out sections.

Newsletter

If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users privacy we provide a way to opt-out of these communications. Please see the Choice and Opt-out sections.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature. Some of these can not be opted-out of except by deactivating the account. An example is whenever we change this privacy policy, we are required to inform the users of this action for their own benefit.

Customer Service

We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account. We reply via email or phone, in accordance with the users wishes. Only customer service emails emanating from the following email address are considered legitimate: support@rekingdom.com.

Sharing

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Aggregate Information (non-personally identifiable)

We share aggregated demographic information with our partners and advertisers. For example, we collect information on user demographics, ages, and property buying or selling trends. This is not linked to any personally identifiable information.

These are the instances in which we will share users’ personal information:

We DO NOT Share Personal Information with Third Parties

Third Party Intermediaries

We use a credit card processing company to bill users for goods and services. This company does not share, store, or use personally identifiable information for any secondary purposes.

Business Transitions

In the event rekingdom.com goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will be, in most instances, part of the assets transferred. Users will be notified via email prior to a change of ownership or control of their personal information. If as a result of the business transition, the users’ personally identifiable information will be used in a manner different from that stated at the time of collection they will be given choice consistent with our notification of changes section.

Choice/Opt-out

Our users are given the opportunity to ‘opt-out’ of having their information used for purposes not directly related to our site at the point where we ask for information. For example, our registration form has an ‘opt-out’ mechanism so users who register with us can elect not to receive third-party marketing literature or any value-added features that we offer.

Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or email us at support@rekingdom.com. We also offer an opt-out mechanism on the My Account page where the user can un-check the appropriate field.

Users of our site are always notified when their information is being collected by any outside parties.  We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party.

Additionally, users are also urged to review the property submission terms & conditions prior to performing the actual submission process by clicking the “Finish” button. That section also links to this privacy policy for the user’s own convenience.

Links

This Web site contains links to other sites. Please be aware that we, rekingdom.com, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Surveys & Contests

From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as city/town name). Contact information will be shared with the contest or survey sponsors to notify the winners and award prizes. Anonymous Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Users’ personally identifiable information is not shared with third parties unless we give prior notice and choice. Though we may use an intermediary to conduct these surveys or contests, they may not use users’ personally identifiable information for any secondary purposes.

Tell-A-Friend

If a user elects to use our referral service for informing a friend about our site, we ask them for the friend’s name and email address. rekingdom.com will automatically send the friend a one-time email inviting them to visit the site. rekingdom.com does not store this information for the sole purpose of sending this one-time email. rekingdom.com only tracks the number of times a referral was made from our site regardless of the target of the referral and of the success/failure of the communication.

Security

This Web site takes every precaution to protect our users’ information. When users submit sensitive information via the Web site, their information is protected both online and off-line.

When our billing form asks users to enter sensitive information (such as credit card number), this information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just ‘surfing’. To learn more about SSL, follow this link.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to user information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every 6 months- as well as any time new policies are added- our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users’ information is protected. Finally, the servers that store personally identifiable information are in a secure environment, in a locked facility. Sensitive information (such as user passwords, for example) stored in our databases is encrypted with triple-DES (3DES) encryption. We regularly change our database’s encryption keys for increased security. Password verification is done in memory, and using the encrypted version of both the entered password and the saved one. We take security seriously and place the highest priority on protecting our users’ information and privacy.

If users have any questions about the security at our Web site, users can send an email to support@rekingdom.com.

Correcting/Updating/Deleting/Deactivating Personal Information

If a user’s personally identifiable information changes (such as phone, postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users’ personally identifiable information. This can usually be done at the My Account page or by emailing our Customer Support. Deactivating an account can only be done by emailing Customer Support from the account’s base email address (the login email).

Notification of Changes

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner. However, if users have deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Web site notifying users of the change. In some cases where we post a notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.

Contact Information

If users have any questions or suggestions regarding our privacy policy, please contact us at:

feedback@rekingdom.com.